DTX + UCX London, the UK’s only event dedicated to business transformation, will open its doors at ExCeL on 14-15th October 2026, bringing together another roster of world-class speakers and innovators who will discuss the key trends across AI, cyber, IT, AV and customer and employee experience.
Day one will be headlined by a panel from BCS, The Chartered Institute for IT. The session will focus on the AI Assurance Stakeholder Consortium, a new UK government-backed expert group led by BCS to establish AI assurance as a trusted, recognised professional discipline.
Day two, will be headlined by Lord Toby Harris, Baron Harris of Haringey, who is also Chair of the National Preparedness Commission. Lord Harris’s keynote session will focus on “Preparing for a Turbulent, Uncertain, Novel and Ambiguous (TUNA) world – resilience and recovery”. During the session he will explain why businesses need to prepare for all eventualities and share what they can do to improve their resilience. Over the last few weeks, Lord Harris has been widely quoted within the media highlighting the risks the UK currently faces as a result of geopolitical instability. He is widely perceived as one of the UK’s leading experts on national resilience.
This year’s event is built around a central theme: how do organisations build genuine trust in technology, confront risks that come with rapid change, and innovate with real intention rather than just following the crowd?
Across the two days, speakers will explore the question – from the true cost of enterprise AI, to who’s accountable when autonomous agents make decisions, to the evolving pressures facing frontline teams navigating digital complexity.
New for 2026, the event opens up its roundtables sessions to all attendees for the first time, previously reserved for VIPs, giving everyone the chance to join focused, free-to-attend discussions with industry peers.
The show floor also welcomes a brand new Innovation Zone, spotlighting emerging vendors and fresh solutions from across the market, alongside a dedicated Innovation Stage, featuring real-world case studies from organisations that have transformed the way they work through new technology.
Rounding out the innovation programme is the Innovation LaunchPad competition, giving startups and scale-ups the opportunity to pitch live to a panel of judges and demonstrate how their technology can solve real business challenges, with winners announced at the event.
In addition to the keynote sessions, the event will also see over 130 speakers take to the five stages at this year’s event. At the forefront of digital innovation, speakers will share case studies and expert advice to help organisations tackle some of the biggest challenges they face with technology and business transformation today.
Highlight sessions across the two days include:
Amit Patel, Founder & Principal Consultant at Experience Haus, Junior Kassim, Head of AI Enablement at the BBC, and Promise Akwaowo, AI and Automation Practitioner at Royal Mail Group, will discuss From pilot to production: Making AI work at enterprise scale, exploring how organisations can move beyond AI experimentation and successfully deploy the technology across the enterprise.
James Silk, Director at Woodhurst, will be joined by Gina Gill, CIO at Apollo Underwriting, Hasani Jess, Group CTO at Aventum Group, and Sophia Adhami, Director, Operations and Execution at Sage, for Facing the truth – Where’s all the money going and is it worth it? The panel will explore the true cost of deploying AI at enterprise scale and how businesses can measure whether their investments are delivering value.
Computer Weekly Editor in Chief Bryan Glick will join UCL’s Melanie Garson and Robert Maughan for Leading through uncertainty: Making decisions in an unpredictable world, examining how leaders can make investment and resource decisions against a backdrop of geopolitical instability, regulatory change and economic pressure.
Sadie Groom, Founder of RiseAV, will be joined by Anna Shahin, Audiologic, Danni Hastings, Hive Media Players, Hannah Brown,Meta, and Joel Chimoindes of Konetk for RiseAV presents: Investing in women, strengthening leadership, exploring the barriers that can prevent women from investing in themselves, what greater investment in women can deliver for businesses, and why supporting women’s development should be a leadership priority.
ESET Global Cybersecurity Advisor Jake Moore will present The deepfake interview: Breaking in from the inside, exploring how AI-generated face and voice cloning are creating new risks for organisations recruiting in a remote and hybrid working world.
Sven Berckmoes of TD SYNNEX Maverick and Alan Tigg of Royal Marsden NHS Foundation Trust will discuss Optimising the future workspace: Implementation, interoperability, accessibility, looking at how organisations can overcome barriers to workplace technology adoption while creating more connected and inclusive working environments.
Jessica Figueras, Hammond Reddie and Rukayat Balogun will take part in Every leader is a cyber leader – whether they know it or not, exploring the cyber threats business leaders need to understand and how organisations can close the communication gap between security teams and the board.
Zahra Saleh, David Sheppard and Teodora Pimpireva Tapping will discuss AI, AI, Captain! Who’s Really in Control?, examining the governance challenges created by the rapid adoption of AI, including shadow AI, accountability and the growing use of autonomous agents.
Chris Holt, John Pearson and Capita’s Nikki Powell will explore the changing pressures facing contact centre employees in Fewer interactions, increased complexity: Managing burnout in contact centre agents, looking at how increasingly complex customer interactions are affecting employees and what organisations can do to better support them.
DTX + UCX is designed for anyone influencing technology selection and implementation, helping them discover innovation and find solutions that drive measurable business benefits.
Visitors will be able to explore 60+ exhibitors across the event floor, showcasing solutions spanning AI, cybersecurity, cloud infrastructure, service management, AV and customer & employee experience
The full agenda can be accessed here: https://www.dtxevents.io/london-whats-on/agenda#/
To guarantee a front-row seat and join the game-changers and tech pioneers at this year’s biggest business transformation event, get your free pass here: https://www.dtxevents.io/london-visit/why-visit
